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Qualitative Research Services

No more
chaos.

MindMarket is a global qualitative research agency helping you understand your customers. We design your study, recruit participants and coordinate fieldwork with local moderators in 60+ countries. We analyse the findings and turn them into clear reports and strategic recommendations, grounded in the research, to help you decide what to change and why. 400+ projects delivered for 50+ global clients.

Qualitative Research

This is what we do best. Our qualitative research uncovers the “why” behind human behaviour through interviews, focus groups, and in-market conversations led by cultural experts. We go deep, not wide, to surface insights that drive real impact across multiple markets.

When the decision itself is the hard part, not just the study, that is what our customer-led strategy work is for.

Behavioural Analysis

Behavioural analysis complements our qualitative work by focusing on what people actually do, not just what they say. Using observational methods and real-time data, we help you understand habits, patterns, and decision-making at a granular level, so you can respond with confidence.

Both start the same way: real price ranges from delivered projects are on our pricing page, and an itemised quote takes 48 hours.

International Participant Recruitment

Who do you need to hear from? We recruit consumers, B2B decision-makers and healthcare specialists across markets, with one point of contact. Bring your brief, or let us help define the people your study needs, then screen and verify them against the criteria you approve.

Diverse group of research participants from different ethnicities, ages, and backgrounds representing MindMarket's global respondent recruitment network

Screener Design

To find the ideal respondents for your study, we need a solid screener. The screener allows us to target the right audience by including the questions that confirm a person's suitability. Our experts can design a screener from scratch, validate it with you, or review your existing screener to identify any gaps or ambiguities that could hinder recruitment.

Researchers collaborating on screener questionnaire design with documents spread on table

Study/Research Design

At MindMarket, we collaborate with experienced researchers to help our clients build the most effective study design to answer their specific business questions and build a comprehensive plan. Our tailored research designs ensure that each project is strategically aligned to provide actionable insights and drive business success.

Two researchers planning study design with laptop and research documents in professional setting

Discussion Guide Development

Our expert researchers will develop a comprehensive discussion guide in collaboration with your team - outlining the timeline and requirements for your study. Then, our trained moderators will use the guide to help achieve your research objectives, from warm-up questions through to core objectives and the conclusion. 

Professional researcher preparing discussion guide for focus group moderation

Desk Research

While MindMarket is fundamentally a primary research business, we also assist clients with secondary research when required. This can include summarising, collating, and synthesising existing research. This approach can provide valuable insights and context to support your research objectives.​

Research team conducting desk research and analysing existing data on laptop

Analysis & Reporting

We analyse the research findings to explain what they mean for your business and the decisions ahead. Our strategic recommendations set out what to do next and why, with the evidence behind each recommendation. We adapt the reporting to your needs, from concise summaries to full reports with participant quotes and personas where relevant.

Research analyst holding report folder with insights and recommendations

Translation and Transcripts

Whether you need stimuli translated or the full transcripts of focus group recordings, MindMarket works with a global network of professional linguists, which allows us to offer quicker turnaround times than most agencies. Our researchers can then use the collected insights for their analysis and reporting.​

Professional linguist wearing headphones transcribing focus group recordings at laptop

Discover the tools we use to get you there.

Methodology